Support
Still stuck? Email hello@modakbang.com. Including your iPhone model and iOS version helps us answer faster.
FAQ
I picked apps but they don't lock
Gates start two hours before bedtime; until then the apps open as usual. If they still open after that, check that Chargin has access in iPhone Settings › Screen Time. If you turned the permission off and on again, pick your apps again in Chargin.
I wrote my tasks at the gate, but the app locked again
Each task opens the app for 10 minutes, up to three tasks for 30 minutes. It locks again when you check off your tasks or time runs out, whichever comes first.
Can plugging in my charger log the night automatically?
In the Shortcuts app › Automation › Charger, connect Start Chargin bedtime to "Is Connected" and Log unplug to "Is Disconnected". It works even when the app is closed.
The wake alarm is silent in silent mode
On iOS 26.1 and later, Chargin uses an alarm that rings in silent mode. On earlier versions it rings as a regular notification, which stays silent in silent mode. For important mornings, set a Clock alarm too.
Is night charge a sleep score?
No. It is the share of your planned bedtime-to-wake window during which distracting apps stayed locked. We can't tell whether or how well you slept, and we don't measure it.
How do I cancel or restore a subscription?
Cancel in iPhone Settings › Apple Account › Subscriptions. On a new device, tap Restore Purchases on the upgrade screen. Refunds are handled by Apple at reportaproblem.apple.com.
Will my records follow me to a new phone?
Link your Apple account in Settings or on the morning screen, then link the same Apple account on the new phone. If you delete the app without linking, the records can't be reached again.
How do I delete my account and data?
Tap Settings › Account › Delete account in the app. Everything is deleted immediately. If you already deleted the app, email us.
Contact
Email hello@modakbang.com
We usually reply within two business days.